Skip to main content

GUN DOG Spotlight: Collar Clinic

GUN DOG Spotlight: Collar Clinic

In 1988, Jeff Gonda was working as an electronic collar repair technician in Arizona for his father, the original owner of Tri-Tronics. Jeff decided there was a need for an e-collar repair business with a faster turn-around time and with a more central location for quicker shipping. So he moved to Traverse City, Michigan, where he opened up the Collar Clinic.

The business quickly grew by offering repair service for nearly all brands of e-collars on the market at that time. "These early e-collars were big, heavy and bulky, and though they looked sturdy and durable, they had very delicate electronic components that often failed. This was a great business opportunity," Jeff recalls.

Jeff Gonda of Collar Clinic and his black lab Maggie

Early on the Clinic added reconditioned collars for sale with guaranteed reliability. And soon thereafter they added a variety of new e-collars for sale. "We fixed and sold all brands of e-collars then added the option of taking old collars as trade-ins for new collars and refurbished those collars to be sold at discounted prices," Jeff explains.


Now offered in the product line are all the most popular models of new e-collars, a wide selection of discount rebuilt e-collars, bark control trainers, remote training dummy launchers and live training bird launchers, plus beeper/location devices. Also included are a wide selection of GPS collars and radio telemetry units for finding all types of hunting dogs in the field.


Electronic invisible fences are also in stock. And for dog owners who wish to train without direct electrical stimulation, there are some models of "vibration-only" remote training collars.  "We have the most complete product line and repair service of any electronic dog training retailer in the world," Jeff says.

"Customer satisfaction is the key to success in any business — everyone knows that," says Kathy Borock, head of marketing for Collar Clinic. "We try to satisfy our customers' needs for a wide range of services beginning with our original e-collar repair program where we try to refurbish and fix older style remote trainers that dog owners like because they are accustomed to them.

The Collar Clinic offers gun dog owners a variety of e-collars for their specific breed; taking the hassle out of shopping with a one-stop shop.

"That's why we have in stock a wide variety of parts for maintaining most all the major e-collars that often can no longer be repaired by the original manufacturers."


This is also the reason Collar Clinic has an e-collar trade-in program in which customers with out-of-date e-collars can trade them in on new models. "Though the trade-ins are good for a few dollars toward the purchase of a new product, this is better than throwing away an out-of-production e-collar from which we can salvage parts for our repair department," Borock says. "This is a unique offer in the e-collar business, and is very popular with our customers.

"In the past 25 years, we at Collar Clinic have seen the e-collar undergo some major improvements from the crude 'shocking' system with high-intensity power settings to the more sophisticated and sensitive remote-training device with a vast selection of stimulation settings," Borock notes.

The modern e-collar can now be easily adjusted to deliver a gentle electric "nudge" to enforce a dog's trained behavior such as coming when called, whoaing on command, or being quiet when told. Likewise, the modern e-collar can be precisely calibrated to produce a more powerful jolt to control a dog's often dangerous impulsive behavior such as chasing deer, confronting poisonous snakes or fighting porcupines.


"These advancements in e-collar technology have been incorporated into our repair and sales programs at the Collar Clinic," Borock says. "Because of the improvement, the modern e-collar is now seen as a more broadly effective, more humane and much more popular training tool.

From e-collars of every brand to e-fence for the house, Collar Clinic is a one-stop-shop and has pretty much anything you as a bird hunter would need for your bird dog.

"Though most of our customers are hunters, professional dog trainers and hunting guides, there is a big growth in the number of 'companion pet dog' owners who are choosing and using an e-collar as a humane way to gently train their dogs and to better control canine behavior in the house and in the yard. This demographic will be a huge growth potential for anyone in the e-collar business in general," Borock adds, "and for Collar Clinic in particular."

All service work at Collar Clinic has always been done on a flat rate basis, which includes a three- to five-day turn around. Repair on older model e-collars is time consuming and labor intensive because the metal housings need to be opened, all solder connections must be checked and all diodes, capacitors and circuits are tested and replaced if necessary. For anyone who needs a quicker repair on a favorite e-collar, a faster fix and express return to the customer is available for a few extra dollars.

Call (800-430-2010) or email a technician at Collar Clinic for information on repairing an e-collar or any other electrical device for training or controlling any breed of canine. "Collar Clinic sales staff all have a personal knowledge of all products for sale and can help customers choose the right gear for their dogs particular requirements," Borock says.

GET THE NEWSLETTER Join the List and Never Miss a Thing.

Recommended Articles

See More Recommendations

Popular Videos

Gun Dog: Shed Antler Training 6

Gun Dog: Shed Antler Training 6

Gun Dog: Shed Antler Training 6

Gun Dog: Shed Antler Training 7

Gun Dog: Shed Antler Training 7

Gun Dog: Shed Antler Training 7

Gun Dog: Shed Antler Training 4

Gun Dog: Shed Antler Training 4

Gun Dog: Shed Antler Training 4

Gun Dog: Shed Antler Training 14

Gun Dog: Shed Antler Training 14

Gun Dog: Shed Antler Training 14

See More Popular Videos

Trending Articles

A step-by-step analysis on what to expect from your dogYour Pup's First Year Puppies

Your Pup's First Year

Bob West - September 23, 2010

A step-by-step analysis on what to expect from your dog

The newest member of Fabarm's XLR5 family is a standout in the gas-gun market.Shotgun Report: Fabarm XLR5 Composite Hunter Shotguns & Ammo

Shotgun Report: Fabarm XLR5 Composite Hunter

Brad Fitzpatrick - August 14, 2020

The newest member of Fabarm's XLR5 family is a standout in the gas-gun market.

Training a flushing dog with live birds requires you to first build a solid foundation.Train Flushing Dogs with Live Birds Training

Train Flushing Dogs with Live Birds

Jerry Cacchio

Training a flushing dog with live birds requires you to first build a solid foundation.

A gun-shy dog is created, not born, and once the damage is done, gun-shyness can prove impossible to cure.Introduce Your Pup To Gunfire The Right Way Puppies

Introduce Your Pup To Gunfire The Right Way

Gun Dog Online Staff

A gun-shy dog is created, not born, and once the damage is done, gun-shyness can prove...

See More Trending Articles

More How-To

Boarding your dog is always a bit stressful, but you can lower your stress level by finding the right kennel!Boarding Dogs: 6 Things to Watch Out For How-To

Boarding Dogs: 6 Things to Watch Out For

Dave Carty

Boarding your dog is always a bit stressful, but you can lower your stress level by finding...

 Dog owners understand that sudden sinking feeling in the pit of your stomach when your dog isHow to: Prevent Losing a Dog How-To

How to: Prevent Losing a Dog

Dave Carty - January 15, 2016

Dog owners understand that sudden sinking feeling in the pit of your stomach when your dog is

On July 1, 2013, the American Kennel Club (AKC), in what they call a What You Need to Know About AKC Crossovers How-To

What You Need to Know About AKC Crossovers

James Spencer - April 14, 2014

On July 1, 2013, the American Kennel Club (AKC), in what they call a "crossover," allowed two

Grab your gun, camping gear, and bird dog and hit the road for an epic adventure this fall.Plan a DIY Upland Hunting Road Trip How-To

Plan a DIY Upland Hunting Road Trip

Kali Parmley

Grab your gun, camping gear, and bird dog and hit the road for an epic adventure this fall.

See More How-To

Magazine Cover

GET THE MAGAZINE Subscribe & Save

Digital Now Included!

SUBSCRIBE NOW

Give a Gift   |   Subscriber Services

PREVIEW THIS MONTH'S ISSUE Arrow

Buy Digital Single Issues

Don't miss an issue.
Buy single digital issue for your phone or tablet.

Buy Single Digital Issue on the Gun Dog App

Other Magazines

Special Interest Magazines

See All Special Interest Magazines

GET THE NEWSLETTER Join the List and Never Miss a Thing.

Phone Icon

Get Digital Access.

All Gun Dog subscribers now have digital access to their magazine content. This means you have the option to read your magazine on most popular phones and tablets.

To get started, click the link below to visit mymagnow.com and learn how to access your digital magazine.

Get Digital Access

Not a Subscriber?
Subscribe Now